Privacy Policy

1. Information We Collect

When you use the The Bike Fitting platform, we collect information necessary to provide you with our professional bike fitting service. This includes:

• Biomechanical & Physical Data: Measurements such as your height, inseam, arm length, flexibility, and riding style preferences.
• Account Information: Your name, email address, password, and secure authentication tokens.
• Usage Data: Information about how you interact with our application, which helps us improve our calculations and user experience.

2. How We Use Your Data

The core purpose of data collection is to generate accurate, personalized bike fitting recommendations. We also use your information to:

• Create and manage your user account.
• Process transactions and send related information, including purchase confirmations and invoices.
• Provide customer support and respond to your requests.
• Improve, test, and enhance our bike fit calculations (data is anonymized for this purpose).

3. Data Sharing & Third-Party Services

We do not sell your personal data to third parties. We may share data with trusted third-party service providers who assist us in operating our platform, such as payment processors (e.g., Paddle) and secure cloud hosting providers. These third parties are bound by strict confidentiality agreements and are prohibited from using your personal data for any purpose other than providing services to The Bike Fitting.

4. Security

The security of your personal information is important to us. We implement robust, industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request that we correct inaccurate or incomplete data.
• Request the deletion of your account and associated biomchanical data ("Right to be Forgotten").
• Opt out of any marketing communications.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our privacy team.